Changing the view angle of an IP camera is a really simple process, but one that can temporarily leave your camera lens and board exposed. Due to this, we recommend a technician make any view changes you require, and stress that any water/debris damage during this process could render the camera inoperable. Please also give us, at Blue Eye, a call before you make any permanent changes. We’d love to offer our expertise on what changes would be the most beneficial.

While we’re always willing to advise or help out where we can, our technicians aren’t always able to solve every technical issue you may encounter at your location. Here’s a brief list of the things we can generally help you with and another list of issues you’ll likely need to find your own technician to help with.