As an apartment home building owner or a property manager, you have many responsibilities, but the safety and security of your tenants is paramount.
Any residential security system can be complicated, but apartment complex security problems, challenges, and multi-family residential security solutions tend to be exponential in their complexity.
In other words, the larger the community – or multi-family units – the larger the security burden. Because there are more people there to keep safe and secure on your property, more entry points, and more vulnerabilities, successful apartment complex home security becomes far more complex.
The Imminent Threat to Apartment Security and Multi-Family Home Security
Protecting property – both common property and that of residents – is an ongoing task that involves both technological and logistical challenges.
The challenge for property owners, managers, and others responsible for the safety and well-being of tenants, as well as for the integrity and security of apartment complex property, is in choosing the right security methods.
Apartment Security Services: Does ‘One Size Fits All’ for Your Needs?
Why Your Current Security Measures Are Too Little Too Late
For the most part, typical security strategies for most commercial properties typically focus on protecting company property after business hours. This may work well for shops, office suites, and even some retail operations. Not so much for people’s living quarters.
All apartment complexes need much more comprehensive security. This is true regardless of whether it’s a small, six or eight-unit block, or a massive high-rise, twenty stories high and composed of hundreds or even thousands of units.
Apartment complexes of all sizes require the security, safety, and protection that is needed for a business property, but also for that of private property, including the safety of tenants.
This means that, when the protection of people is required in addition to the security of property, the inherent limitations such as those typical of security guards or courtesy patrols makes them insufficient for complete apartment security.
This is why, in larger communities with larger budgets, security measures such as tenant-accessed gates and entryways are useful. The ability to theoretically seal off a parking facility or all the entry and exit points of an enclosed apartment structure can add significantly to the apartment complex security.
While there are some legal limitations regarding placement and sufficient public notifications, a truly effective tactic is the use of apartment surveillance cameras.
Cameras allow managers and security personnel to not only provide a visible deterrent – people do tend to avoid cameras when attempting an illegal activity – but a way to possibly identify and pursue individuals recorded committing a crime.
Video surveillance and security camera systems, while far and beyond the limits of human security personnel on the ground, still have limits.
Cameras cannot intervene, engage, or sound a warning. At best, their mere presence can be a deterrent much of the time. However, cameras can be avoided, vandalized, destroyed, and – in some instances – simply ignored.
And all that the apartment manager or security personnel can do is review the footage and watch the event after the fact.
The Future of Apartment Building Security – Solutions Without Limitations
It goes without saying that the fundamental key to effective and successful apartment security – security of any type, for that matter – is consistency and diligence.
Unless a property can be monitored comprehensively and done so consistently 24/7 then the entire security apparatus is only as reliable as the gaps in its coverage. And because of the nature of security, criminals, technology, and human nature, diligence is required to ward off new or repeated attempts to breach that security.
This is illustrated by the challenge of cybercrime experts who must monitor digital infrastructures constantly while anticipating and seeking to pre-empt the latest cyber-attacks.
To bring it to the level of apartment home security, what worked well 10 or 15 years ago isn’t sufficient today.
And the larger the community, the more people that are involved. And with more people, the odds of some type of security risk increases exponentially. It is, in some ways, analogous to a house party – when one couple comes over to sit by the pool, it is unlikely anything will be broken or that someone will be hurt.
When there are thirty people over and everyone is drinking, the threat level rises dramatically.
Eyes Everywhere – Day and Night
Almost without exception, all multi-resident complex owners and managers believe that security camera systems for apartment complexes are necessary. In fact, as we noted earlier, the benefits of having quality video cameras go far beyond security.
It has been studied and determined time and again that a visible and comprehensive system of on-site video cameras provides a strong sense of safety for residents. This matters, especially for those whose responsibility is to keep units rented and tenants happy.
Also, in addition to property and tenant safety and security purposes, being able to quickly and easily obtain and access a high-quality digital record of events that have taken place on-site can be critical for liability reasons, as well as for law enforcement needs.
If a crime has been committed and recorded, the captured video footage may be useful for the identification and possible apprehension of a perpetrator.
As we noted earlier, it has also been studied and confirmed that, for strictly security purposes, having visible cameras installed throughout an apartment community can serve as a passive deterrent to potential criminal activity. Criminals, trespassers, and other bad actors have been demonstrably shown to avoid detection from cameras.
In conjunction with recorded video surveillance, an apartment security strategy solution can include live security personnel in some capacity. The options range from having on-site, uniformed guards posted at key locations throughout a complex, to a scheduled security check provided by a mobile security service during the nighttime hours.
The Ultimate Solution for Reliable Apartment Complex Security
AI Blackbox Technology
A far superior video security system would have the ability to interact with and engage individuals attempting to trespass, steal property, or commit some other criminal act in real-time.
This would be made possible using a system that intelligently analyzes and assesses each event and occurrence. It would also be a system that incorporates both human intelligence from a remote site, along with artificial intelligence (AI) to enhance the surveillance capabilities of existing video cameras.
In other words, a “smart” video surveillance system.
Fortunately, this ultimate “smart” surveillance system is already available from Blue Eye.
With Ami, you can transform your existing camera network into an interactive security system. Your apartment building’s existing cameras become sensors and our artificial intelligence or AI software allows those cameras to actively monitor your property for illegal or prohibited activity.
Our AI process provides the system with analytics processing which can trigger a response to a security threat.
When a criminal threat or security breach is detected at your apartment complex, an alarm is immediately sent to our command center. There, our highly trained Video Surveillance Technicians (VSTs) respond to the threat in real-time by assessing the situation and taking appropriate action.
This response and action can range from simply giving a verbal warning that is broadcast over the on-board loudspeaker system, to calling the police or your contracted security service provider.
However, because the direct audio system actually stops incidents from escalating almost 99 percent of the time, we rarely need to dispatch the police.
And, best of all, the entire system solution is far more affordable than maintaining a live security guard presence on-site.
With Blue Eye working as your security partner, our approach of using both artificial and human intelligence will provide your apartment complex with a safe and comfortable solution utilizing the cameras you already have installed.
The enhancement of our AI software technology turns your security cameras into detection and breach sensors that allow your system to analyze and even anticipate threats. The result is a real-time, interactive surveillance system that uses advanced security and surveillance technology and transforms your video camera network into a stealth security system.
Using Video Surveillance for Apartment Complex Security?
You Should Keep These Legal Considerations in Mind
In most jurisdictions, it is legal for property owners to install and use surveillance cameras at an apartment complex as long as the cameras are visible. In addition, a posted warning or advisory notice is often required.
One aspect to be aware of, however, is the concept of “reasonable expectation of privacy” which is usually not an issue but should be noted. It is illegal to take video surveillance of individuals in locations that would warrant “expected privacy.”
These can include:
- Bedrooms and Bathrooms
- Locker Rooms and Shower Facilities
- Dressing and Changing Rooms
It is almost always allowed, however, to install cameras for monitoring activities in outdoor areas including entrances and exits, driveways, parking areas, common areas, pools, and so on. In other words, any space outside of individual rental units and that can be considered “public space” can be monitored with video cameras.
Other legal considerations and thoughts:
- Installed video cameras should be visible to avoid issues hidden or “spy” cameras anywhere on private property.
- Posted notifications that cameras are in use along with a clause to your lease or rental agreement can be a good idea.
- In terms of enhanced security, there is a school of thought advocating that visible cameras and prominent notifications act as deterrents to illegal or prohibited activity.
Many commercial video surveillance systems can include audio recording capabilities. However, before purchasing and installing these systems, be aware that they can potentially pose some major legal concerns.
According to the Electronic Communications Privacy Act (ECPA) of 1986, which updated the Federal Wiretap Act of 1968, it is illegal to record someone’s communications without their knowledge and consent. Unfortunately for apartment complex security applications, this can include video surveillance with audio recording capabilities.
However, in certain instances, posting notifications and advising tenants both verbally and in writing may be sufficient in many states. The premise here being that tenants who have been previously notified choose to have a conversation in front of the cameras, which is usually deemed as consent.
In some states, however, you must have the consent of all parties involved.
When It comes to choosing the best overall apartment complex security solution, most of the typical approaches can fall short. As we’ve noted already, live security personnel have physical and logistical limitations, and even surveillance video systems are subject to limitations such as limited visibility and range.
In addition, even the best cameras are unable to take action to stop or deter threats, and any camera is vulnerable to being vandalized or disabled.
See What Our Clients Say About Us
“Install was smooth and easy with the team from Blue Eye working with my IT staff. We had no issues with install at all. During the life of the contract when cameras get dirty or have issues the Blue Eye team will let you know and other than that there have been no issues or concerns. It truly is install the service and no more staying awake at night worrying about the stores.”
Marty Smith | Director of Compliance & Facilities | The Evergreen Market
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